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Prophecy Priestess
Registered User
Posts: 3
(12/28/07 15:48)
Reply

Can't login to the BB's
When I try to sign in to a bb this is the message I receive; This is getting so frustrating and has been going on since before Christmas. Can't you help????
Request Error - Message not understood: #globalUniqueIDAn error has occurred executing your request.

Message not understood: #globalUniqueID

If you feel you may have information which would be helpful in determining the cause of this problem, please post a bug report here at the ezboard bugs help forum: Report Request Errors!Stack backtrace:
UndefinedObject(Object)>>doesNotUnderstand:
BBSUser>>showEditPublicProfile:
optimized [] in WebLocalNamedObjectReference>>runWebRequest:useMethod:
Error class(GenericException class)>>handle:do:
EzBWebObjectReference(WebLocalNamedObjectReference)>>runWebRequest:useMethod:
EzBWebObjectReference(WebNamedObjectReference)>>runWebRequest:
WebRequest>>dispatchRequest
WebRequest>>runRequestFromServer:
WebRequestHandler>>handleRequest
optimized [] in WebServer>>handleClient:
BlockClosure>>on:do:
optimized [] in Process class>>forBlock:priority:

ckerr
ezboard Staff
Posts: 5195
(1/2/08 16:18)
Reply

Can't login to the BB's
Please post the URL of the board you are trying to reach and I will take a look into this issue for you.

Prophecy Priestess
Registered User
Posts: 4
(1/5/08 22:08)
Reply

Can't ;logon to BB
Sorry I've been out of town and just saw your reply. Here's the url you requested. Also note that when I try to log on I am directed to a Yuku sign in page and it doesn't log me in. Thanks for your help.

p081.ezboard.com/bhelzhalfacre

ezDollar
ezboard Moderator
Posts: 713
(1/6/08 9:41)
Reply

Re: Can't ;logon to BB
Prophecy Priestess, I was able to go to bhelzhalfacre while logged out, click the "Login" link there, and log into your account without any abnormal results. Is that what you do when you get the error message you posted? If not, please describe the steps you take to get that message.

Prophecy Priestess
Registered User
Posts: 5
(1/6/08 9:51)
Reply

can't log on to BB's
Sorry been out of town and just saw your reply. p081.ezboard.com/bhelzhalfacre

When I try to log in I get a Yuku login page and when I type my ID and Password, I keep getting a logged out notice. Any suggestions or help?

ezDollar
ezboard Moderator
Posts: 715
(1/6/08 10:18)
Reply

Re: can't log on to BB's
Are you actually getting a Yuku login page like this?

Or are you seeing a page with this banner on it?



If that's what you're seeing, it's not a Yuku login page, it's an ezboard logged-out page with a banner to encourage you to migrate your account to Yuku. If that's not what you're seeing, what is the URL of the Yuku login page?

ckerr
ezboard Staff
Posts: 5207
(1/7/08 11:15)
Reply

Re: can't log on to BB's
Hello,
I have re-imported your Prophecy Priestess account into Yuku:
prophecy-priestess.e.yuku.com/

Use the email address and password that you used for this account in ezboard to log into the Yuku account. If you have any more problems let us know and we will take another look into this issue for you.

Prophecy Priestess
Registered User
Posts: 6
(1/8/08 15:27)
Reply

Re: can't log on to BB's
Tried to log in using prophecy-priestess.e.yuku.com/

and got a failed attempt message. Can you help?

ckerr
ezboard Staff
Posts: 5214
(1/9/08 14:44)
Reply

Re: can't log on to BB's
I have opened up a help ticket for you to help you with this issue.

Prophecy Priestess
Registered User
Posts: 6
(1/9/08 15:08)
Reply

Can't log on to BB
Thanks I look forward to getting this issue resolved.

ckerr
ezboard Staff
Posts: 5218
(1/9/08 15:31)
Reply

Can't log on to BB
Did you get the ticket reply?

Prophecy Priestess
Registered User
Posts: 7
(6/9/08 23:20)
Reply

Can't log on to BB
No still haven't received the email with the reply. Can you resend?

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